Position Details
Job Title | Student Account Specialist |
---|---|
Department | Business Office |
Location | Sheridan |
Posting Category | Staff |
Desired Start Date | |
Hiring Range | $15.32 to $19.15 |
Full Salary Range | $15.32 - $22.98 |
Benefits Summary |
•Employer paid retirement plan (16.87% |
Months Worked Annually | Full-time 12 months |
Typical Work Schedule |
Generally, Mon. – Friday, 8 am to 5 pm. |
Posting Number | 20150311P |
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Job Posting Date | 12/21/2018 |
Initial Review Date | 01/14/0019 |
Open Until Filled | Yes |
Job Summary |
The Student Account Specialist is responsible for maintaining current and accurate records of all accounts receivable related transactions and other financial transactions of NWCCD. |
Reports To | Director of Finance & Controller |
Education/Qualifications |
Associate’s degree |
Knowledge, Skills & Abilities |
Excellent accounts receivable accounting practices and procedures Basic computer applications and computerized accounting systems Basic and routine mathematical calculations Cash handling policies and procedures Ability to interpret and follow NWCCD policies and procedures Excellent interpersonal & communication skills, verbal and written Quality customer service with knowledge of phone and email etiquette Accurate processing skills and attention to detail Strong memory to ensure consistency in processing Motivated self-starter Resourceful with the ability to solve problems and learn quickly Good time management skills and capable of multi-tasking Have a full understanding of FERPA and be able to maintain confidentiality of all records |
Working Conditions/Physical Requirements |
Standard office environment |
About Northern Wyoming Community College District |
Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community. Gillette College is located in Gillette, WY, the county seat of Campbell County. Located midway between the Big Horn Mountains to the West and the Black Hills of South Dakota to the east. Gillette is a growing, family-friendly community and enjoys a very strong economy due to energy-related industries located there. NWCCD also includes a small campus site in Buffalo, WY. |
Experience |
Two years of customer service and cashier or record keeping experience |
Special Instructions to Applicants |
Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu. Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu. |
Percentage of time | 15 |
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Responsibility/Duty |
Receipt in payments against student accounts and process receipts for other types of fees and revenues received from all departments. Evaluate and classify proper GL accounts and research discrepancies and errors, making corrections as needed. Build and maintain strong relationships with students, faculty and staff. |
Percentage of time | 5 |
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Responsibility/Duty |
Receipt in payments on scholarships and awards for financial aid. Assist in reconciling these accounts when required. Complete term balance transfers as requested. |
Percentage of time | 15 |
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Responsibility/Duty |
Reconcile daily receipts with our system, and third-party credit card processor reports. Notify other departments as requested. Count and balance cash drawer and prepare daily bank deposits. When daily receipts are verified, run report and post to the general ledger. |
Percentage of time | 1 |
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Responsibility/Duty |
Run posting processes for cash receipts, invoices and financial aid daily. |
Percentage of time | 10 |
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Responsibility/Duty |
Answer phone calls and emails and support the enrollment services department. |
Percentage of time | 10 |
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Responsibility/Duty |
Assist students with account balance inquiries, tuition payments, general financial aid questions and questions regarding all account charges. Be able to research and document all account charges and explain them to the students. Refer student to their student account center and help them navigate their account information and understand their financial responsibility for their education. |
Percentage of time | 5 |
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Responsibility/Duty |
Assist students with understanding and setting up payment plans through our third party service. |
Percentage of time | 1 |
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Responsibility/Duty |
Assess bookstore and other miscellaneous charges to student’s accounts and post late fees. |
Percentage of time | 1 |
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Responsibility/Duty |
Record NSF checks, submit for re-deposit, and apply NSF holds when necessary. |
Percentage of time | 5 |
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Responsibility/Duty |
Maintenance and reconciliation of vendor charge cards. This will include checking store charge cards in and out, verifying budget account balances and maintaining running purchase orders. |
Percentage of time | 10 |
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Responsibility/Duty |
Receive third-party/sponsor billing authorizations. Set up sponsors and sponsorships. Properly add students and define restrictions. Post charges, verify balances and generate invoices for sponsors. Maintain a filing system and monitor receipts of payments. Build and maintain relationships with sponsors. |
Percentage of time | 5 |
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Responsibility/Duty |
Process concurrent and dual enrollment charges through student and section sponsorships, verifying, posting, and invoicing all associated high schools. |
Percentage of time | 10 |
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Responsibility/Duty |
Administer and safeguard the collections process. This includes working with students and putting in place practices to help them avoid past due balances, seeking out ways to connect with students and encourage financial responsibility. Coaching students with continued past due balances through interim steps to put their account back in good standing. When necessary, submitting student files to our chosen collection agency. Responding to disputed charges with proper documentation. Making bad debt write off entries when required. Keeping and maintaining files on all collections related processes. |
Percentage of time | 2 |
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Responsibility/Duty |
Institutional accounts receivable management as required by departments running income generating activities like sports camps, music camps, barn rental, and convention/event use. |
Percentage of time | 1 |
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Responsibility/Duty |
Run and verify student refund lists according to our posted schedule, reviewing student balances and preparing list for accounts payable. Verify and process intermittent student refunds as needed. |
Percentage of time | 2 |
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Responsibility/Duty |
Provide back up for other business office duties |
Percentage of time | 2 |
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Responsibility/Duty |
Maintain the petty cash drawer, verifying account balances and disbursing funds, creating and updating a purchase order, reconciling and replenishing as needed. Other duties as assigned. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have an associate degree?
- Yes
- No
- * How did you hear about this employment opportunity?
(Open Ended Question)
Documents Needed to Apply
- Resume
- Cover Letter
Optional Documents
- Transcripts
- Letter of Recommendation 1
- Curriculum Vitae
- Other Documents
- Letter of Recommendation 2
- Letter of Recommendation 3