This is an entry level professional position involving project and end user support of administrative information systems within a group of Business Systems Analysts responsible for ensuring that service goals and objectives are accomplished within prescribed time parameters, within budget, while taking a holistic approach to the integration of the applications. The role of this position is production and project support and planning activities that are aligned with strategic and operational improvements and initiatives.
Under the general supervision of the Manager of the application area and in coordination with the lead analyst, the employee will interpret and respond to user problems related to information systems as the subject matter expert (SME) and perform project task assignments. The employee will work closely with technical and managerial staff to develop and improve support procedures and ensure specific project goals are accomplished as a team. The employee initiates and owns project improvement initiatives, production support, and project related tasks within their functional area of expertise.
Tasks are varied in nature and often time critical. The customer base and the service environment are complex. Identification of and adherence to IT best practices and standard operating procedures for ser
Unpublished
Business Systems Analyst, Advanced Entry - PeopleSoft HCM Human Resources
Staff