Unpublished
Job Title: Administrative Support Coordinator II
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 24792
Job Code: 1035 Administrative Support Coordinator -12 Month
Department: Computer Science
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About the Position
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The Administrative Support Coordinator II provides general office support functions to the Department of Computer Science. Reporting to the Chair of the Department of Computer Science, and working independently, under general supervision, the Administrative Support Coordinator performs moderate to complex administrative support duties for the department chair, administrative staff, students, and faculty.
Responsibilities include but are not limited to the following: -Responds to student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions. -Processes RSCA and other research expenses and reimbursements; ensures the currency of the online award records; prepares quarterly reports to faculty and Chair. -Maintains digital archives of documents and supporting records related to the assessment of academic programs and ABET accreditation. -Maintains department mailing lists, including undergraduate and graduate student lists. -Assists in student enrollment, including the control and issue of course codes, and adding students to classes. -Assists Chair, Academic and Assessment Coordinator with analyses, report preparation and dissemination. -Assists Chair and Academic Coordinators with digitization of advising forms and documents -Maintains records of accomplishments in an online database, prepares publicity documents and reports to Chair, Dean Office, faculty and students. -Provide a broad range of ongoing clerical support functions to the Chair, faculty, and students; run errands. -Types routine correspondence and responds to email inquiries. -Coordinates and is responsible for the development and production of department publications (printed and digital) including layout, copy editing, and proofreading. -Serves as a front-desk receptionist, answering routine faculty and student questions. |
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Education and Experience
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Completion of a high school program, technical/vocational program, or their equivalents combined and three years of related office work experience.
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Preferred Qualifications
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-Demonstrated office support/front desk customer service experience.
-Experience in managing department and/or staff calendars and schedules. -Experience monitoring department budgets. -Experience with standard office software applications (MS Office, Peoplesoft, Adobe Acrobat, GoogleDocs and/or website management). -Demonstrated ability to create various departmental reports. -Experience with event planning and management. |
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Knowledge, Skills & Abilities
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-Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling.
-Excellent knowledge of software applications: word processing, spreadsheets, database management, Google apps and cloud-based shared storage. -Must possess excellent customer service and public relations skills. -Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. -Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. -Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. -Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. -Ability to train others on new skills and procedures and provide lead work direction. -Excellent written and communication skills. |
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Posting Date
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October 11, 2018
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Application Screening
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Application Screening begins October 29, 2018
Applications received before that date will receive first consideration. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. |
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Required Application Material:
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Resume
Letter of interest Complete SJSU Online Employment Application Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. |
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Note To Applicant
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Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. |
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Equal Employment Statement
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SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.
It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose. |
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Contact Information
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One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250 |
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